Benefits of IoT: What Most Businesses Get Wrong

Written By
Edward Liu
Benefits of IoT
Benefits of IoT: What Most Businesses Get Wrong

Most businesses haven’t realised IoT’s true potential yet. Over 100 million connected devices are already working in various industries, and experts predict this number will reach 8 billion by 2030. Global IoT spending will hit trillion by 2025, but many organisations still miss out on what this technology can do.

IoT does much more than automate processes. Smart inventory management and predictive maintenance lead to big cost savings. The technology spots potential equipment issues early, which keeps workplaces safer and cuts down on operating costs. These devices can gather data that gives unprecedented insights for better decision-making. Many companies struggle right here.

Your business needs to see the complete picture when starting with IoT or scaling existing solutions. This article will get into what businesses often misunderstand about IoT and show you practical ways to discover its full potential.

The real benefits of IoT most businesses overlook

Most organisations use IoT to automate processes, but the real value lies elsewhere. Companies that accept new ideas in IoT technology find advantages that transform their operations in unexpected ways.

Cost savings beyond automation

IoT’s financial benefits go way beyond simple process automation. Vodafone’s IoT Barometer shows that 29% of IoT adopters cut costs by more than 20%. The revenue growth is even more impressive – over half of adopters report increased revenue streams, and 36% grow their revenue by more than 20%.

These savings come from several areas:

  • Predictive maintenance: IoT sensors spot equipment problems before failures happen. This cuts maintenance costs, boosts productivity, and reduces breakdowns.
  • Energy optimisation: Smart building systems track, monitor and adjust HVAC systems based on actual usage. The systems adapt to lower time-of-use costs.
  • Resource allocation: IoT helps manage inventory better and shows supply chain clearly. This cuts waste from having too much or too little stock.

McKinsey’s research shows that IoT applications could be worth more than AUD 718.63 billion per year by 2025 in worksites alone.

Improved safety through up-to-the-minute alerts

IoT delivers amazing results in workplace safety. Ford uses special IoT technology and body tracking sensors to protect workers. Their workstations now support efficient movement, which has cut assembly line injuries by 70%.

IoT builds strong safety systems with sensors that monitor temperature, humidity, air quality, and noise levels. Workers in dangerous areas wear devices that track vital signs and movement. The system alerts workers and supervisors quickly if dangerous conditions arise, which helps prevent accidents.

Smart buildings use connected sensors to detect smoke or gas leaks and alert emergency services right away. These quick alerts save valuable minutes in emergencies.

Better customer experience with smart personalisation

IoT creates unique ways to transform customer relationships. IoT devices collect data about customer behaviours, priorities, and usage patterns. This helps businesses tailor their services to each customer.

Smart fitting rooms in retail stores suggest outfits based on what customers bought before. Hotels use smart rooms that adapt to guests’ needs, which makes them happier and more loyal. Smart refrigerators connect to grocery apps and remind users about food running low or expiring soon.

Health monitoring has improved too. Fitness trackers now check heart rate, blood oxygen, and blood pressure. Users can share this data with doctors for remote monitoring. This personal attention builds stronger customer relationships and loyalty.

Businesses that use IoT-driven personalisation see big improvements in customer engagement and revenue. This proves that smart personalisation is one of IoT technology’s most valuable but underused benefits.

Why data collection is more than just numbers

IoT device data means way more than just numbers—it’s the foundation that transforms businesses. Digital and physical worlds now join through IoT, which reshapes the scene of digital transformation across industries. Companies now collect massive amounts of information, and learning how to extract meaningful insights has become vital to unlock IoT technology’s full potential.

How IoT enables smarter decisions

IoT’s true value doesn’t lie in the devices but in the insights from the data they create. By 2030, IoT could unlock between AUD 8.41 trillion to AUD 19.27 trillion in global economic value. This comes from knowing how to analyse information that wasn’t available before.

IoT sensors give businesses unprecedented visibility into operations. They can:

  • Track equipment performance immediately to spot problems before breakdowns
  • Monitor environmental conditions precisely to create detailed operational pictures
  • Use sensor fusion to combine multiple data sources for more accurate conclusions

Beyond simple metrics, IoT analytics turn raw information into practical insights. To cite an instance, sensor data about temperature, humidity, light levels and CO2 in a room work together to track occupancy more accurately than single data points can.

Research made by McKinsey shows manufacturing operations management could represent 32-39% of the total potential IoT economic value in factory settings, about AUD 0.76 trillion to AUD 1.99 trillion by 2030. These numbers show how raw data becomes a strategic advantage.

The role of immediate data in business agility

Quick access to data changes how businesses adapt to market changes. IT leaders name continuous business visibility as their biggest priority, others see data streaming platforms as vital tools to achieve immediate insight.

Analysing information as it arrives lets businesses:

  • Respond right away instead of waiting for regular reports
  • Take action early before small issues get pricey
  • Make dynamic decisions based on current situations rather than past patterns

Immediate analytics creates an edge through faster action cycles, especially in volatile industries. Companies that handle real-time data better see higher benefits in customer experience (87% versus 72%) and operational automation (69% versus 57%) compared to others.

Privacy and ethical considerations

IoT data collection raises vital ethical questions businesses need to address, and with good reason too. Privacy concerns grow as IoT devices connect everything from wearables to industrial equipment.

IoT-collected data’s detail and accuracy create unique challenges. IoT sample devices like fitness trackers now measure health metrics like blood pressure that were hard to collect before. This could help health research but insurance companies might raise premiums for users with concerning readings.

There’s another reason to worry – many IoT devices work quietly in the background. They collect data automatically and often use opt-out models, so users might not know what information these devices gather.

Successful IoT needs a balance between:

  • Using data while protecting privacy
  • Clear policies about collection and usage
  • Strong security to block unauthorised access
  • Ethical guidelines for responsible data practises

Companies that want the most value from IoT must address these ethical concerns. It’s not just the right thing to do—it helps build green data collection systems that keep customer trust while delivering powerful insights.

Automation is not the end goal

Companies often mistake automation as the end goal of IoT implementation. The true value emerges through technology and people working together to reshape how work gets done.

Freeing up human potential

IoT automation liberates workers from repetitive tasks. This technology equips employees to concentrate on complex, creative, and strategic aspects of their roles. The workplace has changed radically—IoT acts as a catalyst to improve human capabilities rather than replace them.

This translates to:

  • Strategic planning and innovative thinking
  • Complex problem-solving requiring human judgement
  • Creating and refining systems that technology supports
  • Interpersonal collaboration and relationship building

The workplace integration of IoT points to increased human performance. Technology and human labour work together instead of one replacing the other. Professor Karim Lakhani puts it well: “AI is not going to replace humans, but humans with AI are going to replace humans without AI”—this principle applies to IoT technology too.

Reducing human error in critical tasks

Human error accounts for 37% of security incidents, while phishing/malware cause 25%. Australian businesses lose AUD 95.41 million yearly due to human errors. IoT systems cut these numbers through reliable performance that doesn’t falter from tiredness or lack of attention.

Healthcare settings see fewer errors in critical processes thanks to IoT-driven automation. Automated medication systems deliver correct dosages at scheduled times, which reduces adverse drug events. Electronic Health Records collect, store, and analyse health information naturally. This gives healthcare professionals accurate data to make informed decisions.

Industrial settings gain similar benefits from reduced errors. Machines programmed correctly work without the variations that human fatigue introduces. Manufacturing and excavation companies use sensors on equipment and drones. These devices provide land scans to make sites safer and more stable for workers.

IoT’s biggest achievement isn’t about replacing human work. It creates environments where people excel at their strengths while technology handles the rest. This combination maximises human potential and minimises critical errors substantially. Automation serves as a tool to improve human capabilities, not as the final destination.

What most businesses get wrong about IoT

Many organisations miss big opportunities in IoT adoption because they believe in common myths. Organisations need to understand these mistakes to tap into the full potential of IoT technology.

Focusing only on cost-cutting

Organisations often implement IoT just to save money right away. Enterprises could adopt IoT mainly to reduce costs. This limited view wastes more of investments in money, management attention, and time.

IoT implementation works best when business needs drive it. The focus should be on creating value by speeding up operations, making customer service better, and finding new business models. Companies that only look at cost savings miss out on new ways to make money. Successful IoT users report a big deal as it means that their revenue grew through new offerings.

Underestimating integration complexity

IoT systems don’t work alone. More than half the companies say connecting IoT with their current systems is their biggest challenge. Several factors cause this problem:

  • Different makers use their own communication protocols, which creates compatibility issues
  • Old systems can’t handle the constant flow of IoT data
  • No universal standards make device communication harder

Companies should use standard protocols and central platforms that blend different devices naturally.

Neglecting security and compliance

Bigger IoT systems give cybercriminals more ways to attack. Makers often think about security last because they want to develop quickly and get to market fast instead of building reliable protection.

Following regulations makes things more complex. The EU Cyber Resilience Act can fine companies up to €15 million or 2.5% of their worldwide yearly income. The UK’s PSTI Act can also stop non-compliant devices from being sold.

Failing to scale IoT systems properly

Companies often don’t realise how hard it is to grow IoT beyond test projects. Connected IoT devices will create 79.4 zettabytes of data by 2025. Regular databases can’t handle this much information coming in so quickly.

Companies need strategies for:

  • Growing step by step instead of all at once
  • Using systems built specifically for IoT
  • Adding backup systems to keep IoT running

Companies that don’t fix these basic problems limit their IoT benefits and might fall behind competitors who think ahead.

How to unlock the full potential of IoT

Realising the full potential of IoT depends on smart implementation that goes beyond connecting devices. Companies that will succeed using IoT  take a comprehensive approach by blending technology with their business goals.

Lining up IoT with business goals

Every IoT project should start with clear business targets. Research shows that all but one of these organisations with IoT projects fail to achieve measurable value. Many companies rush to implement technology without first defining how it supports specific business results.

A winning IoT strategy starts by setting measurable targets linked to business results rather than system metrics. To name just one example, a manufacturing company might state: “To implement IoT sensors and analytics to boost operational efficiency by 20% and reduce downtime by 15% within two years”. This mindset turns IoT from a technical trial into a business-driven initiative.

Investing in predictive maintenance

Predictive maintenance stands out as one of IoT’s most valuable applications in 2025. The global predictive maintenance market hit AUD 8.41 billion in 2022 and experts expect it to grow at 17% CAGR until 2028. These numbers reflect real business benefits:

  • Reduced downtime costs (typical unplanned downtime costs exceed AUD 152,899 per hour across industries)
  • Longer equipment life through early fixes
  • Better safety with proactive repairs
  • Smarter resource planning and scheduling

Your predictive maintenance journey should begin with a pilot asset before scaling up. This method helps perfect your system on a smaller scale before rolling it out company-wide.

Training teams to work with IoT data

The most advanced IoT systems need human expertise to deliver results. Research shows that 47% of organisations lack IoT skills. This makes workforce development crucial.

Start by evaluating your team’s technical skills and pick candidates for cross-training. Then create complete training programmes that cover both technical aspects and security protocols. Your employees using IoT devices pose the biggest cybersecurity risk, so training must focus on secure device usage, proper authentication, and network access.

Hands-on, interactive training works best. The programme should blend IoT initiatives into your company’s safety culture, from new hire orientation through ongoing development.

Conclusion

IoT offers nowhere near just the automation benefits many organisations first wanted in 2025 and beyond. The up-to-the-minute data from IoT systems gives businesses exceptional decision-making abilities that reshape the scene of operations.

All the same, IoT success needs a clear view beyond common myths. Companies focusing only on cutting costs miss chances to grow revenue and expand markets. Those who take integration complexity lightly or ignore security issues, which an IoT developer would be keenly aware of,  face the most important barriers to progress.

IoT’s full potential comes alive when you match technology with specific business targets instead of random device deployment. Companies that make strategic investments in predictive maintenance can cut downtime costs and extend equipment life. The approach just needs proper team training because even advanced systems rely on human expertise to deliver the best results.

Early hurdles should not discourage businesses as IoT stands among today’s most important business transformations. Tomorrow’s successful companies will see IoT not as the end target but as a way to boost human abilities, minimise crucial errors, and build completely new value offerings. The setup might look tough at first, but without doubt, the competitive edge from well-deployed IoT solutions will set industry leaders apart from followers in the coming years.